Privacy Policy

At LinkMyTech, we respect your privacy and aim to be transparent about how we collect, use, store and protect personal information.

1. Who We Are

LinkMyTech operates this website and acts as the data controller for the personal information collected through it.

2. Scope

This policy applies to personal information collected through:

• The LinkMyTech website
• Contact forms and enquiry forms
• Agency partner enquiries
• Communications initiated through the website

It does not automatically cover data processed when we provide specific technical services to clients (where we may act as a processor subject to a separate Data Processing Agreement).

3. Information We Collect

We may collect the following categories of information:

• Identity information: Name, job title, company.
• Contact information: Email address, phone number, and business address (where provided).
• Business information: Company name, website, project requirements, and agency information.
• Technical information: IP address, browser type, device information, approximate location, and website usage information.
• Communication information: Enquiry messages, correspondence, and meeting details.

4. How We Collect Information

We collect information directly from you when you:

• Submit forms on our website
• Communicate with us via email, phone, or meetings

We also collect information automatically using cookies and similar technologies (see section 8).

5. Why We Use Personal Information

We use your information for the following purposes:

• To respond to your enquiries and provide requested information
• To discuss potential projects and provide our services
• To manage agency partner relationships
• To communicate with prospects and clients
• To maintain website security and prevent fraud or misuse
• To understand website usage and improve the user experience
• To comply with legal obligations

6. Lawful Basis

Where applicable (such as for UK-facing operations), we rely on the following lawful bases for processing your data:

7. Marketing

If you have opted in, we may send you relevant updates or marketing emails. You can opt out at any time by clicking the unsubscribe link in the email or contacting us. Opting out of marketing does not affect essential service communications regarding your active projects.

8. Cookies and Similar Technologies

We use cookies and similar technologies to ensure our website functions securely and to analyze traffic. Non-essential cookies are only used with your consent.

For full details, please read our Cookie Policy. You can manage your preferences at any time via the Cookie Settings link in the footer.

9. Sharing Information

We may share your information with relevant service providers where necessary to operate our business, such as:

• Hosting and infrastructure providers
• Email and communication providers
• CRM and project management tools
• Professional advisers (e.g., legal or financial)

10. Contractors and Subprocessors

As an agency providing technical services, we operate using specialized technical specialists and contractors. Personal data is only processed by these third parties where necessary for service delivery, and access is strictly limited according to project requirements and governed by appropriate confidentiality and security arrangements.

11. International Transfers

We operate globally, including across the UK and India. Your personal data may be transferred to, and processed in, countries outside of your jurisdiction. Where this occurs, we ensure it is protected through appropriate safeguards:

Safeguard Mechanism: Standard Contractual Clauses (SCCs) and appropriate safeguards

12. Data Retention

We retain personal data only for as long as is reasonably necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

13. Security

We implement reasonable technical and organizational measures to protect your data, including access controls, secure credentials, encrypted connections, and limiting access to personal data to those employees and contractors who have a business need to know.

14. Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw your consent at any time (where processing relies on consent)

These rights are not absolute and may be subject to certain exemptions.

15. How to Exercise Rights

To exercise any of your rights, please contact us at: [email protected]. We may need to verify your identity before processing your request.

16. Complaints

If you have any concerns about how we handle your data, please contact us first. If you remain dissatisfied, you may have the right to complain to your local data protection supervisory authority.

17. Children

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children.

18. Changes

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.